Ecobee Smart Thermostat Premium Review
Compare to Similar Products
Ecobee Smart Thermostat Premium
$249.99 at Amazon
$144.99 at Amazon
$202.99 at Amazon
$49.49 at Amazon
$79.99 at Amazon
|Pros||Smart home compatible, air quality sensor, easy install||Large screen, easy to see at night, simple remote access app||Sleek, easy to install, accurate||Large screen, easy to read, straightforward programming||App-guided installation, easy scheduling, event settings|
|Cons||Glass smudges easily, expensive, some scheduling limitations||No backup battery, some feature limitations on app||Expensive, support just refers you to a Nest Pro||Poor customer support, nightlight button not illuminated||Difficult visibility in bright light|
|Bottom Line||An expensive thermostat that offers great features, easy installation, and fantastic customer support||A well-designed, highly-customizable smart thermostat with an easy-to-read screen and lots of features||This is easy to use, easy to install, and is both accurate and stylish||A low-cost, high-performance digital thermostat that is accurate, easy to set up, and program but lacks WiFi and a remote access app||A decent quality, cost-effective, smart thermostat that is easy to operate and integrates with Alexa-connected smart devices|
|Rating Categories||Ecobee Smart Premium||Honeywell WiFi Smar...||Nest Learning Therm...||Orbit Clear Comfort||Amazon Smart Thermo...|
|Ease of Use (40%)|
|Install & Support (30%)|
|Remote Access (20%)|
|Specs||Ecobee Smart Premium||Honeywell WiFi Smar...||Nest Learning Therm...||Orbit Clear Comfort||Amazon Smart Thermo...|
|Colors||Black Screen, die cast metal base — zinc alloy||Grey, white||Stainless Steel, Copper, White, Black, Mirror Black, Brass, Polished Steel||White||White|
|Battery Backup||No||No||Built-in, rechargeable lithium-ion battery||Yes||No|
|Learning/ Adaptive Controls||Yes||Yes||Yes - "Nest Sense"||No||Yes|
|Dimensions||Length: 4.09 in
Width: 4.09 in
Depth: 1.02 in
|Length: 3.5 in
Width: 4.5 in
Depth: .88 in
|Diameter: 3.3 in
Depth: 1.21 in
|Length: 5.3 in
Width: 3.25 in
Depth: 1.3 in
|Length: 3.5 in
Width: 3.5 in
Depth: .84 in
|Works Directly with Alexa/Amazon Echo||Yes||Yes/Hey Google||Yes||No||Yes|
|Works with Apple HomeKit||Yes||No||No||No||No|
Our Analysis and Test Results
The Ecobee Smart Thermostat Premium is a high-end smart device with a hefty price tag. All told, it's a great device with some unique features, such as an air quality sensor. However, it has some stiff competition in the class where performance and cost are concerned.
Ease of Use
The Ecobee Smart Thermostat Premium is one of the easier devices to set up, schedule, and operate in the class. This assessment results from the unit's well-designed smartphone app and Wi-Fi connectivity. However, we hit a few bumps when scheduling temperature settings for individual days. But, this is merely a two-step process requiring one to establish "comfort settings" and then place those in the schedule. All this can be done from the comfort of the couch — or really anywhere — with the Ecobee app.
Connecting the Ecobee to the Wi-Fi also saves the step of setting the time and date as the unit automatically sets itself. Conveniently, the unit and the app mirror one another, so you can make changes as needed with either method. Additionally, the Premium integrates with smart home platforms such as Amazon Alexa and Apple Homekit, which allows for voice commands.
Install & Support
Installing a new smart thermostat doesn't have to be a pain — at least not if you go with the Ecobee. This unit has taken care of every detail to make installation a breeze. And if you run into trouble, the device provides several ways to resolve the issue. While there are the typical quick set-up guides and detailed booklet included with the purchase, the app proves most effective at making set up a breeze. Once installed, the app will connect with the thermostat via Wi-Fi and set the time and date automatically. Next, the app walks you through the setup with step-by-step instructions and images. If the app or the booklets fail to resolve a problem, Ecobee has some of the best customer service we've encountered. When we filled up their support ticket, they got back to us the same day with a polite and satisfactory answer to our query.
For the consumer who is not a "tool person," the Ecobee minimizes the need for handyman skills. The unit's backing has a built-in level, and the wire ports are push-button. The only way this device could be easier to install is if Ecobee showed up to install it.
As discussed above, the Ecobee has a wonderful app that makes accessing the device a breeze. In fact, a few more features are available on the app than on the device. The device also integrates with smart home platforms, making voice commands possible. Our only complaint about the remote access is that the app home screen requires refreshing to display the current air temperature. Aside from this minor complaint, the app is easy to navigate and operate.
The thermostats we have encountered in our tests are generally quite accurate—usually within a fraction of a degree. However, the Ecobee models struggle in this regard. To be clear, this Ecobee model was only off by 2.5 degrees. Yet, that discrepancy represents one of the poorer performances in the class.
Should You Buy the Ecobee Smart Thermostat Premium?
The Ecobee Smart Thermostat Premium is a great product, but, as the name suggests, it comes at a premium. While we do not think anyone who can afford it will be disappointed with the purchase, there are other options that will perform just as well (or better) for less money.
What Other Thermostat Should You Consider?
If you do not need a thermostat that will integrate with a smart home platform, the Ecobee Smart Thermostat Enhanced is the same device as the Premium, just with a little less accuracy in temperature and a significant price reduction. Also, the Honeywell Wi-Fi Smart Color is cheaper than the Premium, rates higher, and maintains similar smart home capabilities.
Ad-free. Influence-free. Powered by Testing.
GearLab is founded on the principle of honest, objective, reviews. Our experts test thousands of products each year using thoughtful test plans that bring out key performance differences between competing products. And, to assure complete independence, we buy all the products we test ourselves. No cherry-picked units sent by manufacturers. No sponsored content. No ads. Just real, honest, side-by-side testing and comparison.Learn More