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Canon PIXMA MX492 Review

Ok if you want an all-in-on to be used occasionally, but high operating costs make it a poor value for regular use
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Price:   $100 List | $86 at Amazon
Pros:  Inexpensive
Cons:  High ink costs, no duplex printing
Manufacturer:   Canon
By Max Mutter and Steven Tata  ⋅  Aug 28, 2017
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48
OVERALL
SCORE


RANKED
#14 of 16
  • Text Quality - 25% 4
  • Operating Cost - 25% 5
  • Ease of Use - 20% 5
  • Graphics and Photos - 15% 3
  • Printing Speed - 15% 7

Our Verdict

Offering a lot of functionality for a small price, the Canon PIXMA MX492 is tempting. However, its very high operating costs make it a bad choice for anyone who prints more than a few pages here and there. If you're just looking for a printer that can be on standby for those infrequent and unexpected times when you suddenly need a printer or scanner ASAP, this is a decent choice. If you plan on using your printer with any regularity, however, you're going to want to invest a bit more in a model with lower ink costs (it will definitely save you money in the long run). Something like the HP Officejet Pro 8720 or the Brother MFC-L2740DW would fit the bill.


Compare to Similar Products

 
This Product
Canon PIXMA MX492
Awards  Editors' Choice Award  Editors' Choice Award Top Pick Award 
Price $100 List
$85.99 at Amazon
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$349.99 at Amazon
$300 List
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$430 List
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$270 List
$149.99 at Amazon
Star Rating
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Pros InexpensiveExcellent text quality, fast, great interface, easy setupGreat text and graphics quality, great interfaceGreat text and graphics quality, great interfaceExcellent text quality and speed, simple
Cons High ink costs, no duplex printingVery large, expensiveRelatively slow for a laserCan be expensive, relatively slow for a laserPoor graphics
Bottom Line Ok if you want an all-in-on to be used occasionally, but high operating costs make it a poor value for regular useA great choice for small offices that print a lot, but overkill for most at home usersA great model if you want high end performance and don't need a built-in scannerGreat balance of functionality and quality for any home officePerfect if you print a lot of text and don't need wireless connectivity
Overall Score Sort Icon
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Rating Categories Canon PIXMA MX492 Brother HL-L8360CDW HP Color LaserJet... Color LaserJet Pro... HP LaserJet Pro...
Text Quality (25%)
10
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4
10
0
9
10
0
9
10
0
9
10
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9
Operating Cost (25%)
10
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5
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6
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5
10
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5
10
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6
Ease Of Use (20%)
10
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5
10
0
9
10
0
9
10
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9
10
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5
Graphics And Photos (15%)
10
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3
10
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6
10
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6
10
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6
10
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2
Printing Speed (15%)
10
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7
10
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8
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7
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7
10
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9
Specs Canon PIXMA MX492 Brother HL-L8360CDW HP Color LaserJet... Color LaserJet Pro... HP LaserJet Pro...
Type All-in-one color inkjet Single function color laser Single function color laser All-in-one color laser Single function monochrome laser
Capabilities Print, Scan, Fax, Copy Print Print Print, Scan, Fax, Copy Print
Resolution (Black) 600 x 600 2400 x 600 600 x 600 600 x 600 1200 x 1200
Resolution (Color) 4800 x 1200 2400 x 600 600 x 600 600 x 600 N/A
Supported Paper Sizes 4 x 6, 5 x 7, 8 x 10, Letter, Legal, U.S. #10 Envelopes Letter, Envelope, Custom Sizes (3.0-8.5" (w), 5.0-14" (l)), Legal, Executive, A4, A5, A6 A4, A5(L), A5(P), A6, B5, B6, 16k, 10 x 15 cm, Post Cards (JIS); Envelopes (DL, C5, B5) A4, A5(L), A5(P), A6, B5, B6, 16k, 10 x 15 cm, Post Cards (JIS); Envelopes (DL, C5, B5) A4, A5, A6, B5 (JIS), Custom Size, A5-R, B6 (JIS),
Dimensions (excludes extensions) 17.2" x 11.7" x 7.5" 17.4" x 19.1" x 12.3" 15.4" x 16.4" x 9.3" 16.5" x 16.4" x 12.7" 15" x 14.1" x 8.5"
Weight (lbs) 13 lb 48.1 lb 27 lb 35.9 lb 18.92 lb
Paper Handling Input (sheets) 100 sheets 300 sheets 150 sheets 150 sheets 250 sheets
Monthly Duty Cycle N/A (Canon doesn't have this specification for inkjets) 60,000 Sheets 30000 sheets 30000 sheets 80000 sheets
2-Sided Printing No Yes Yes Yes No
Warranty 1 Year Limited 1 Year Limited 1 Year Limited 1 Year Limited 1 Year Limited
Ink Cost per Ream: B/W $41.67 $8.89 $14.46 $14.46 $15.48
Ink Cost per Ream: Color 50 $47.63 $56.09 $56.09 N/A
Estimated Lifetime Cost of Ownership $725 $550 $642 $768 $532
Claimed Pages Per Minute 8.8 33 22 22 40
Measured Pages per Minute: Single-Sided B/W 7 16 15 14 25
Connectivity WiFi, USB WiFi, Ethernet, USB 2.0, NFC WiFi, USB 2.0, 10/100 Base-TX Ethernet, Walkup host USB WiFi, USB 2.0, 10/100/1000 Base-TX Ethernet, Front Host USB USB 2.0; 1 Host USB; 1 Gigabit Ethernet 10/100/1000T network
Operating System Compatability Windows/Mac OS Windows/Mac OS Windows/Mac OS Windows/Mac OS Windows/Mac OS
Google Cloud Print Yes Yes No No Yes

Our Analysis and Test Results

The Canon PIXMA MX492 offers a tantalizingly low price, but its exorbitant ink prices completely negate any initial savings. This makes the PIXMA MX492 a good emergency printer for occasional use, but it's not great for anything else.


Performance Comparison


The PIXMA MX492's high operating costs and otherwise mediocre performance landed it towards the bottom of our score sheet, as you can see in the table above. In the following sections, we discuss the details of the PIXMA MX492's performance in all of our tests.

Text Quality


The PIXMA MX492 picked up a fairly average score of 5 out of 10 in our text quality testing. The text it produced was very bold, but the edges tended to be quite splotchy and lacked crispness. It kind of looked like the PIXMA MX492 was using way more ink than it needed to (a conclusion that is backed up by our operating cost results). In contrast the other inexpensive inkjet we tested, the Epson Expression, scored a 6 in this metric and produced clearer text.

The PIXMA MX492's text is bold but often blotchy.
The PIXMA MX492's text is bold but often blotchy.

Cost


The PIXMA MX492 was one of the worst performers in our cost testing, scoring a 3 out of 10. While it only lists for $100 and is available at many retailers for $50 or less, its ink costs are borderline astronomical. It prints black and white at about $0.08 a page or $41.67 a ream. This was the highest monochrome printing cost we encountered. Color costs aren't much better at $0.10 per page or $50.00 a ream. This pushed the PIXMA MX492's estimated lifetime cost to $725, the highest such figure we calculated and more than $200 above the average. The lifetime cost of the Epson Expression Premium, a similar style inkjet model, is almost $100 less. Additionally, the PIXMA MX492 only prints single sided, so don't expect to save money on paper by printing everything double sided.

The PIXMA MX492's scanner.
The PIXMA MX492's scanner.

Ease of Use


The PIXMA MX492 earned a relatively good score of 7 out of 10 in our ease of use testing. Despite having a fairly small screen, we found navigating all of its various functions quite intuitive and easy. It lost points because of the setup process. We ran into a number of issues when getting it set up, and the manual didn't seem to give us much help. After 35 minutes it was working fine, but that process could have been much shorter and less frustrating. However, pretty much every printer has some inherent level of frustration, so we wouldn't let this dissuade you from buying it (if something is going to dissuade you it should be the ink costs).


Graphics/Photos


Somewhat surprisingly the PIXMA MX492 only earned a 5 out of 10 in our graphics and photos quality testing. Most inkjets that like to use a lot of ink, like the HP Envy 4520 and the Officejet Pro 8720, tend to produce bright, vivid graphics. The PIXMA MX492, on the other hand, often created some blotchiness in photos and graphics, and left skin tones looking a bit subdued.

The PIXMA MX492 left pictures looking uneven and somewhat blotchy.
The PIXMA MX492 left pictures looking uneven and somewhat blotchy.

Printing Speed


Spitting out just 7 pages per minute in our all text speed test, the PIXMA MX492 was one of the slowest models we tested. Accordingly it scored a 4 out of 10 in our speed metric. Speedy lasers were able to break 20 pages a minute in this test, and even other inkjets like the HP Officejet Pro were able to break the 10 pages/minute mark. The PIXMA MX492 also does not print duplex, so we weren't able to tests its speed in that capacity.

Value


The PIXMA MX492 is very cheap up front (list price: $100, current street price: about $50). However, its ink costs are higher than any of the other printers we tested, especially for printing simple black and white text. Unless you're just looking for an emergency printer for those times when you need to print out a form before the DMV closes, the PIXMA MX492 is a poor value.

Conclusion


The PIXMA MX492 is inexpensive and offers everything you could want from an all-in-one, but it gobbles up ink so greedily that it isn't economical unless you only print a few pages a month.


Max Mutter and Steven Tata