Reviews You Can Rely On

Phillips 3200 Review

A viable option if you're more concerned with convenience than how your coffee tastes
Phillips 3200
Credit: Phillips
  • 1
  • 2
  • 3
  • 4
  • 5
Price:   $1,000 List | $799.00 at Amazon
Pros:  Super convenient, easy to use
Cons:  Expensive, lacks cafe quality taste
Manufacturer:   Phillips
By Michelle Powell and Max Mutter  ⋅  Jun 24, 2021
Our Editors independently research, test, and rate the best products. We only make money if you purchase a product through our links, and we never accept free products from manufacturers. Learn more
56
OVERALL
SCORE


RANKED
#16 of 16
  • Taste - 40% 5
  • Ease of Use - 30% 8
  • Ease of Cleaning - 15% 6
  • Milk Steaming - 15% 2

Our Verdict

We had high hopes for this machine with its super-automatic convenience and the intuitive touchscreen interface. Unfortunately, we walked away from our experience with the Phillips 3200 mostly disappointed. Yes, it is incredibly convenient and super easy to use, but we found its espresso to taste weak and over-extracted, and its steamed milk to lack any real texture. Overall, we think you can get a more reasonable facsimile of a cappuccino from a capsule machine and an inexpensive milk frother for a much lower price, and still enjoy almost the same level of convenience.

Compare to Similar Products

 
Phillips 3200
This Product
Phillips 3200
Awards  Editors' Choice Award Editors' Choice Award Best Buy Award Best Buy Award 
Price $1,000 List
$799.00 at Amazon
$600 List
$602 at Amazon
$700 List
$659.99 at Amazon
$300 List$130 List
$124.99 at Amazon
Overall Score Sort Icon
56
81
80
80
67
Star Rating
  • 1
  • 2
  • 3
  • 4
  • 5
  • 1
  • 2
  • 3
  • 4
  • 5
  • 1
  • 2
  • 3
  • 4
  • 5
  • 1
  • 2
  • 3
  • 4
  • 5
  • 1
  • 2
  • 3
  • 4
  • 5
Pros Super convenient, easy to useExcellent espresso, can achieve near-perfect microfoam, relatively easy to use for a semi-automatic machineGreat taste, cafe quality lattes and cappuccinosGreat espresso, impressive milk steaming performance, compact designGood espresso and milk steaming, quite inexpensive
Cons Expensive, lacks cafe quality tastePricey, requires more effort/practice than fully-automatic machinesOn the pricier side, requires some effort and a learning curveNo built-in grinderDoesn't quite achieve cafe quality results, somewhat slow, no built-in grinder
Bottom Line A viable option if you're more concerned with convenience than how your coffee tastesA cafe-quality machine that manages to still be friendly towards beginner baristasA perfect choice for those that don't mind putting in a little work to get the best tasting shotOne of the smallest machines we've found that can achieve cafe-quality resultsOffers good taste and overall quality at a far below average price
Rating Categories Phillips 3200 Calphalon Temp IQ Breville Barista Ex... Breville Bambino Gevi
Taste (40%)
5.0
9.0
9.0
9.0
7.0
Ease Of Use (30%)
8.0
7.0
7.0
6.0
6.0
Ease Of Cleaning (15%)
6.0
7.0
6.0
7.0
6.0
Milk Steaming (15%)
2.0
9.0
9.0
10.0
8.0
Specs Phillips 3200 Calphalon Temp IQ Breville Barista Ex... Breville Bambino Gevi
Dimensions 9.5" x 17" x 14.5" 5.6" x 14.5" x 17.3" 13.2" x 12.5" x 16" 7.7" x 12.6" x 12.2" 13" x 10" x 16"
Milk Frother Automatic Steam Wand Steam Wand Steam Wand Steam Wand
Water Tank Capacity 60 oz 94 oz 67 oz 47 oz 42 oz
Cost per Shot $0.45 $0.45 $0.47 $0.45 $0.45
Lifetime Cost per Shot $0.87 $0.70 $0.76 $0.58 $0.50
Number of Cafe Replacement Shots to Make Up List Price 392 235 277 118 51
Number of Cafe Replacement Lattes to Make Up List Price 234 141 165 70 30

Our Analysis and Test Results

The Phillips 3200 offers push-button-get-Cappucino convenience, but we feel it's a bit lacking in the taste department. If you're not fussy about how your coffee tastes and don't mind making an investment in a convenient morning routine, it may be a worthwhile purchase. Otherwise, we think there are better options out there.

Performance Comparison


For the price, we weren't impressed with this machine, despite the...
For the price, we weren't impressed with this machine, despite the convenience.
Credit: Jason Peters

Taste


No matter how much we tinkered with the settings of the Phillips 3200 its espresso always came out tasting a bit over-extracted and bitter, as well as slightly weak and watery. Adding steamed milk to create a cappuccino or latte somewhat covered up these defects, but we generally found the milk this machine steamed to be somewhat lackluster. That's not to say the espresso and milk drinks this machine serves up are bad. If you're not expecting a cafe-quality drink, there's a decent chance this machine can satisfy your craving. However, we think there are a lot of other machines that far outstrip the taste quality of this one, though most can't match its convenience.

All of the drinks we made with the Philips 3200 came out tasting...
All of the drinks we made with the Philips 3200 came out tasting acceptable, but far short of great.
Credit: Jason Peters

Ease of Use


This is where the Phillips 3200 shines. It uses an intuitive touchscreen interface to navigate between making straight espresso shots, cappuccinos, and lattes. You can also adjust the strength of the espresso. Once you press to brew the machine grinds and tamps the coffee beans, brews the espresso, and steams the milk, all automatically. It doesn't get much easier than that.

The only reason this machine didn't score higher in this metric is its initial setup. This is the one time we felt the need to consult the instruction manual, as the machine is otherwise so intuitive to use. However, the manual is a bit unclear and we found the initial setup process to be a bit clunky.

The sleek interface and super-automatic nature of the Phillips 3200...
The sleek interface and super-automatic nature of the Phillips 3200 make it impressively easy to use.
Credit: Jason Peters

Ease of Cleaning


The Phillips 3200 is relatively easy to clean, with a few small caveats. The container that holds the milk is the one thing that will need to be cleaned with each use, or at the very least stored in the fridge in between uses. Cleaning this container is not difficult, but takes a bit more time than just wiping down the steam wand of more traditional machines.

One small annoyance we ran into was the fact that the drip tray snags on the grind catcher when you pull it out, so you have to remove the grind catcher before you empty the drip tray. This is minor but worth noting. The descaling process is straightforward as well, but you will need to purchase a descaling solution separately from Phillips.

The grinds container is easy to empty and clean.
The grinds container is easy to empty and clean.
Credit: Jason Peters

Milk Steaming


This is where our major complaint with the Phillips 3200 lies — throughout our tests, it failed to create a good texture with its milk. It only slightly aerates it, leaving just a bit of foam on the surface. Because of this we never felt like it got close to recreating a cafe cappuccino or latte. Still, if you're not too fussy about taste or milk texture, it can still create a reasonable imitation of one of those drinks.

The automatic milk steamer tends to create little texture apart from...
The automatic milk steamer tends to create little texture apart from some very fluffy foam on the surface. This works somewhat well for cappuccinos but not so much for lattes.
Credit: Jason Peters

Value


The Phillips 3200 is quite expensive, and you're largely paying for convenience while (in our opinion) sacrificing a good bit of taste quality. If you're not too picky and greatly value convenience, it may be a worthwhile investment. Otherwise, we would think your money would be better spent elsewhere.

Conclusion


The Phillips 3200 fills a niche for people that want an incredibly convenient, hassle-free espresso machine — that is, if you aren't too particular about how your lattes taste and don't mind dropping a sizeable amount of cash.

Michelle Powell and Max Mutter