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Panasonic KX-TGE432 Review

While the KX-TGE432 came close to scoring an award, it was held back by its less than stellar sound quality and battery life
The Panasonic KX-TGE432.
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Price:   $70 List | $58 at Amazon
Pros:  Excellent range, tons of features
Cons:  Unimpressive battery life, sound quality could be better
Manufacturer:   Panasonic
By David Wise and Austin Palmer  ⋅  May 30, 2019
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67
OVERALL
SCORE


RANKED
#3 of 8
  • Sound Quality - 30% 6
  • Range - 25% 8
  • Ease of Use - 20% 7
  • Features - 15% 7
  • Battery Life - 10% 4

Our Verdict

Finishing close to the top of the group overall, the Panasonic KX-TGE432 is very easy to use, has a solid set of features, and an impressive range. However, this cordless phone couldn't quite to compare to some of the other top models when it came to sound quality and battery life, precluding it from winning an award. The KX-TGE432 is a great phone and would serve most people very well but it is hard to recommend this one as our top choices are just a little bit better and usually cost about the same or even less.


Compare to Similar Products

 
The Panasonic KX-TGE432.
Awards  Editors' Choice Award    
Price $70 List
$58.46 at Amazon
$60 List
$56.31 at Amazon
$90 List
$82.07 at Amazon
$60 List
$53.42 at Amazon
$100 List
$81.99 at Amazon
Star Rating
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Pros Excellent range, tons of featuresVery easy to use, great sound quality, solid battery lifeExceptional range, great sound quality, best for linking to cell phonesGreat sound quality, easy to useGreat battery life, wired handset on base
Cons Unimpressive battery life, sound quality could be betterLittle light on featuresMediocre battery life, a little priceyFew featuresExpensive, Average sound quality
Bottom Line While the KX-TGE432 came close to scoring an award, it was held back by its less than stellar sound quality and battery lifeIf you want a great cordless phone that is simple and easy to use without a lot of fluff, then this is the model for youIf you are searching for a cordless phone to integrate with your cell phone, then the TL96273 is the clear choiceIt has fantastic sound quality and is extremely easy to use, but it is a little on the weak side when it comes to featuresHas plenty of features and a great battery life, but at the cost of sound quality
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Rating Categories Panasonic KX-TGE432 AT&T CL82207 AT&T TL96273 AT&T CRL82212 Panasonic KX-TGF382M
Sound Quality (30%)
10
0
6
10
0
8
10
0
7
10
0
8
10
0
5
Range (25%)
10
0
8
10
0
7
10
0
8
10
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6
10
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6
Ease Of Use (20%)
10
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7
10
0
7
10
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6
10
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7
10
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6
Features (15%)
10
0
7
10
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4
10
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6
10
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4
10
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8
Battery Life (10%)
10
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4
10
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7
10
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5
10
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6
10
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8
Specs Panasonic KX-TGE432 AT&T CL82207 AT&T TL96273 AT&T CRL82212 Panasonic KX-TGF382M
Link - to - Cell No No Yes No Yes
Caller ID Yes Yes Yes Yes Yes
Caller ID announce Yes Yes Yes Yes Yes
Unobstructed Range Test 840 ft. 840 ft. 840 ft. 840 ft. 840 ft.
Obstructed Range Test 350 ft. 300 ft. 300 ft. 220 ft. 260 ft.
Call Waiting Yes Yes Yes Yes Yes
Call block Up to 250 Smart Call Blocker* Dial *60 Dial *60 Up to 250
Expandable Handsets Up to 6 Up to 12 Up to 12 Up to 12 Up to 6
Corded (phone) Base No No No No Yes
Speaker Phone on Base No No Yes No Yes
Speaker Phone on Handset Yes Yes Yes Yes Yes
Phone Book Capacity 100 50 200 (6000 cell entries) 50 3000
Speed Dial Yes Yes No Yes Yes
Redial Yes Last 10 Numbers Last 10 Numbers Last 10 Numbers Yes; 5
Wall mountable Yes Yes Yes Yes Yes
Mute Yes Yes Yes Yes Yes
Hold Yes No Yes No Yes
Any Key answer Yes Yes Yes Yes Yes
Push to talk (PTT) No Yes Yes No No
Backlit display Yes Yes Yes Yes Yes
Eco Mode Yes Yes Yes Yes Yes
Silent/Quiet Mode No Yes Yes Yes Yes
Voice Command No No No No No
HD Audio w/ equalizer No Yes Yes Yes No
Lighted Keypad Yes Yes Yes Yes Yes
Optional Belt Clip Yes No No No Yes
Headset Jack Yes No No No Yes
Additional Lines No No No No No
RoHS Compliant Yes Yes Yes Yes Yes
Answering Machine Yes Yes Yes Yes Yes

Our Analysis and Test Results

The KX-TGE432 finished just a few points behind the AT&T CL82207 and tied with the AT&T TL96273. The KX-TGE432 has a few more features than either of the AT&T models, but we thought both to the AT&T phones had better sound quality than the Panasonic. They also had a better battery life, with all three of them being about the same when it came to range and ease of use. This trio of phones are also roughly comparable when it comes to price, with the CL82207 usually being the least expensive, with the KX-TGE432 costing about $10 more and the TL96273 about $20 more.

Performance Comparison


To see which cordless phone is really worthy of our Editors' Choice award, we began by conducting extensive research of tons and tons of different models, then bought all the models that we thought had the best chance of claiming an award. We rated and judged the performance of each phone in five different weighted testing metrics, with the performance of the KX-TGE432 discussed in the sections below.

Sound Quality


Starting off, the first thing we compared on each phone is its audio quality. To test this, we used the KX-TGE432 to record messages and had a panel of judges evaluate and score the clarity of each message. Additionally, we also had these same judges answer a call on the KX-TGE432 and award points based on how clear the incoming voice is. The KX-TGE432 didn't do amazingly well in this metric, which accounts for 30% of its total score, earning a 6 out of 10.

The recordings created by the Panasonic sounds decent with the entire message being understandable. However, we did notice a bit of background fuzz in all the message — something we have seen quite frequently on the Panasonic phones we have tested. It wasn't as buzzy as some of the phones we have seen but it was definitely noticeable.

Our judges all felt that incoming voice came through the KX-TGE432 quite clearly, making it very easy to hear and understand what the other person was saying. However, it again wasn't quite as clear and free of background static as the top phones, knocking it down a few points.

Range


The KX-TGE432 performance improved markedly in our second set of tests, which are responsible for 25% of this product's final score. It did extremely well, earning an 8 out of 10 — one of the top results of the entire group.

To award points, we conducted two tests with each phone: an unobstructed and obstructed range test. For the unobstructed range test, we used a long phone cord to set up the base station at the street, then began walking with the KX-TGE432 until the incoming voice became unrecognizable or we ran out of room. It was the latter that stopped us with the KX-TGE432, as we made it past 840' — the extent of our line-of-sight distance — and still could hear the call fine.


For the obstructed range test, we set up the KX-TGE432's base at the edge of a building, then began walking away from it so the signal had to pass through as many walls as possible.


The KX-TGE432 again did very well, making it to the maximum extent of the course — 300' — but was a tiny bit more difficult to understand than some of the top models at this distance.

Ease of Use


Our third metric focused on how convenient and easy to operate each of these cordless phones are, which comprises 20% of the KX-TGE432's total score. In particular, we focused on the ease of use of both basic and advanced functions of each phone, covering things like the ease of reading and placing a call to how much work is required to block calls and add entries to the built-in phonebook. The KX-TGE432 scored fairly well, earning a 7 out of 10.

This phone has an excellent backlight, making it incredibly easy to operate in a dark room. The only button that isn't illuminated is the directional pad in the middle and the screen and other buttons produce more than enough light to easily see it. The buttons and screen have text that is easy for most people to see at a distance of 6'. However, we did wish it hyphenated the number when you were entering it.

The find a handset feature is decently loud and lasts long enough that it isn't too much of a hassle to dig through your couch cushions and figure out where your handset disappeared too. It has any key answer and you can push the CID button and then talk to quickly and easily call someone back if you just missed their call. It is also very easy to put someone on hold or to use the speed dial, though it can take a little effort to assign numbers. This phone also has a built-in answering machine and a decently loud ringer or caller ID announcement. It also is easy enough to set the date and time.

The KX-TGE432 makes it super easy to block calls but we did wish it was a little easier and more intuitive to navigate through all the menus, which can get a bit tedious given all this phone's features and functions. It can also be quite time consuming to enter names and contact info to its phonebook. The KX-TGE432 also lacks a do not disturb or quiet mode.

Features


The KX-TGE432 delivered another excellent performance when it came to features, earning a 7 out of 10 in this testing metric, which is responsible for 15% of the final score for each phone.

You can expand the KX-TGE432 with up to six handsets if you need more phones. Each phone also has an audio port and a belt clip, so the handset can be used with a headset if you need hands-free operation. This cordless phone also has the ability to act as an intercom system.

The KX-TGE432 has a built-in answering machine and an internal phonebook that can hold up to 100 entries. It's got large illuminated buttons if your eyesight isn't the best, but the main base does lack a keypad and speaker and this phone is not capable of linking to your smart or mobile phone.

Battery Life


For the remaining tenth of the total score, we tested and compared the battery life of each cordless phone. The KX-TGE432 didn't do all that well, meriting a 4 out of 10 for its below average set of results.

To assess battery life, we looked at the effective talk time of each product, its standby time, and the time it takes to recharge. While the manufacturer claims that the KX-TGE432 battery will give you 12 hours of talk time, we only were able to get it to last for 9 hours, 40 minutes in our testing setup with music playing through the phones — much less than the 10-15 hours the top phones lasted for.

Panasonic states that this phone takes about seven hours to completely recharge and should last for up to eight days on standby mode, which is about average for these products.

Value


This KX-TGE432 isn't a great value, as it did a little worse than the top phones but costs just a little bit more.

Conclusion


Overall, we didn't overly dislike the KX-TGE432 by Panasonic and it came very close to claiming an award. However, it just narrowly missed out on the top spot due to its reduced sound quality and lackluster battery life.


David Wise and Austin Palmer