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XYZ Printing da Vinci 1.0 Pro Review

This printer seems too unreliable to be a good purchase
The XYZ Printing da Vinci 1.0 Pro
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Price:   $700 List | $300 at Amazon
Pros:  Easy to use if it's not broken
Cons:  Kept breaking, rafts were fused, software was subpar
Manufacturer:   XYZ Printing
By David Wise and Austin Palmer  ⋅  Jun 14, 2017
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47
OVERALL
SCORE


RANKED
#13 of 13
  • Print Quality - 40% 3
  • Ease of Use - 30% 7
  • Print Capabilities - 20% 4
  • Support - 10% 6

Our Verdict

The da Vinci 1.0 Pro is a subpar machine that appears to be very flimsily constructed, with this model being cut from the review after breaking and needing to be exchanged for a new model three times. We got a few prints out of it and evaluated them but we would strongly caution against selecting this model.


Compare to Similar Products

 
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Price $700 List
$299.95 at Amazon
$2,500 List
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$1,300 List
$1,299.00 at Amazon
$600 List
$457.90 at Amazon
$520 List
$299.99 at Amazon
Star Rating
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Pros Easy to use if it's not brokenGreat prints, ready to go out of the box, easy to use, extensive supportExtremely easy to use, good prints, good valueGreat value, large build areaExceptional print quality, helpful customer support
Cons Kept breaking, rafts were fused, software was subparExpensivePLA only, proprietary filamentNonexistent support, little harder to useMuch harder to use, mediocre capabilities
Bottom Line This printer seems too unreliable to be a good purchaseAn exceptionally capable printer at a premium priceA great value option for those that want a simple and reliable printer that just works without a lot of fussIf you are searching for a solid printer on a budget and don’t mind doing a little tinkering, then this model is the perfect choiceIf you want to print high-quality display models, then the Photo should be your first choice
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Rating Categories XYZ Printing da... Ultimaker 2+ Sindoh 3DWOX DP201 Creality 3D CR-10S Anycubic Photon
Print Quality (40%)
10
0
3
10
0
8
10
0
6
10
0
7
10
0
10
Ease Of Use (30%)
10
0
7
10
0
7
10
0
9
10
0
6
10
0
2
Print Capabilities (20%)
10
0
4
10
0
7
10
0
5
10
0
8
10
0
5
Support (10%)
10
0
6
10
0
7
10
0
6
10
0
2
10
0
7
Specs XYZ Printing da... Ultimaker 2+ Sindoh 3DWOX DP201 Creality 3D CR-10S Anycubic Photon
Build Volume (XxYxZ) 198x198x198mm 223x223x205mm 210x200x189mm 300x300x400mm 115x65x155mm
Maximum Extruder Temperature 240°C 260°C 220°C 260ºC Not applicable
Layer Cooling Fan? 1 2 1 2 Not applicable
Heated Bed Yes Yes No Yes Not applicable
Build Plate Material Aluminum print bed with painters tape Glass Flexible rubber Glass Aluminum
Maximum Bed Temperature 90°C 100°C 0°C 135ºC Not applicable
Compatible with Generic Filament? No Yes No Yes Yes
Included Nozzle sizes 0.4mm 0.4mm installed (0.25mm, 0.6mm and 0.8mm included) 0.4mm 0.4mm Not applicable
Print layer Height range 0.1 - 0.4mm 0.25mm nozzle: 0.1 5- 0.06mm
0.40mm nozzle: 0.2 - 0.02mm
0.60mm nozzle: 0.4 - 0.02mm
0.80mm nozzle: 0.6 - 0.02mm
0.05 - 0.4mm 0.1 - 0.4mm .025mm - 0.1mm
Filament Size 1.75mm 2.85mm 1.75mm 1.75mm 405 nm resin
PLA? Yes Yes Yes Yes Not applicable
ABS? Yes Yes No Yes Not applicable
Network Printing Yes No Yes No No
Standalone (SD card or USB drive) Printing No Yes Yes Yes Yes

Our Analysis and Test Results

Either arriving damaged due to shipping, with loose parts rattling around on the inside, or falling apart after only a few prints, this model didn't strike us as the most reliable or durable. After going through three different units, we essentially gave up on this printer, rather than get a fourth.

Performance Comparison


We bought the best of the best 3D printers currently available and conducted a thorough series of side-by-side tests to find the winners. The XYZ wasn't one of them.

The only prints we got out of this model before it broke. This was the third unit we received  as the first two arrived broken.
The only prints we got out of this model before it broke. This was the third unit we received, as the first two arrived broken.

Print Quality


This printer earned a subpar 3 out of 10 in this test, primarily due to the fact that we only got a few prints out of it before breaking. This model also had the odd quirk of the rafts being impossible to remove. The Print Quality metric made up 40% of the entire score.

The 3D Benchy in ABS seemed alright on the left side but showed plenty of imperfections and faults on the ride side.

This wasn't Benchy's good side.
This wasn't Benchy's good side.

The bridging test was acceptable, while the Eiffel Tower failed to print.

The bridging was actually pretty good on the XYZ.
The bridging was actually pretty good on the XYZ.

The articulated elephant was awful but the nickel test was average — though slightly oversized. The overhang test actually was quite alright, on part with the QIDI and the Monoprice

The overhang test wasn't half bad either.
The overhang test wasn't half bad either.

Both the platform jack didn't print and hollow cube wasn't great.

The undersides were a little rough but definitely not the worst that we had seen.
The undersides were a little rough but definitely not the worst that we had seen.

Every other print in the test failed or the printer broke before we could finish, except for the threaded lid.

The printer broke before we could make the corresponding container.
The printer broke before we could make the corresponding container.

Ease of Use


This printer actually scored above average in the Ease of Use metric, earning a 7 out of 10. Ease of Use accounted for 30% of the total score. This model should be relatively easy to unbox — with hardly assembly required — if it arrives intact.

Even with extensive padding  the XYZ kept arriving broken and had to be returned.
Even with extensive padding, the XYZ kept arriving broken and had to be returned.

This model only works with proprietary software, XYZware Pro. We weren't a fan of it, finding it unintuitive and clunky.

We did not like this software at all.
We did not like this software at all.

This model either needs to be connected to a computer or configured as a network printer. We found the WiFi somewhat unreliable. This model does have a reasonable display on the printer, showing current progress. The saving grace for this printer in this metric was how easy it was to swap filaments and level the bed. This model uses filament cartridges, so it semi-automatically swaps the filament for you. The bed is also leveled semi-automatically, with the printer probing and then instructing you what knobs to turn.

The items included with the XYZ.
The items included with the XYZ.

Print Capabilities


The da Vinci 1.0 scored poorly in this metric — which made up 20% of the total score — earning a subpar 4 out of 10. This model's slicer seemed to be prone to issues, having to repair almost any model loaded into it — even models that loaded flawlessly in every other slicer. However, it is compatible with Simplify3D. This model has a reasonable build volume, measuring in at 198 x 198 x 198mm but the print surface was terrible — akin to masking tape. This model appears to be compatible with XYZ filament only, meaning it has limited filament compatibility — regardless of the cooling options and temperature range of the nozzle and bed.

Support


The fourth and final group of tests under the Support metric made up the remaining 10% of the score. These consisted of evaluating the level of documentation, the ease at contacting the manufacturer, and the helpfulness of the response. The XYZ team scored above average, earning a 6 out of 10.

The website had a few videos that may be helpful. The support page has many methods to contact the manufacturer but it feels like you have to jump through several hoops to actually contact XYZ. They were pretty helpful when we actually contacted them through the phone number about a missing piece and sent us one, though it did take several weeks and appeared to be the incorrect part. This model did have a 12-month warranty if purchased from the manufacturer, or a 90-day warranty if purchased from an authorized distributor. However, we used Amazon for all our returns.

Value


This printer is a terrible value, as it was expensive and didn't work.

Conclusion


While this model did have some merits, we can't in good faith recommend it, due to its overwhelming reliability issues, shown by the number of times we had to return it.


David Wise and Austin Palmer