The HP Deskjet 4155e is a mixed bag. On the one hand, it performs pretty well across the board and even surprised us with its excellent photo and graphic print abilities. On the other hand, it has extremely high operating costs, and out of all of the printers we tested, it is one of the most expensive models to own over time. It is also confined by HP's proprietary ink service, making possible workarounds obsolete. Overall, this printer makes sense for those whose priority is the low initial purchase price and want a high-quality printer capable of producing solid photo prints but don't use their printer very often.Editor's Note: We updated this review for the HP DeskJet 4155e on June 14, 2022, with additional sections highlighting value and suggestions for other products that may better suit your needs and budget.
HP DeskJet 4155e Review
Pros: Small size, good graphic and photo quality for its price class
Cons: Expensive operating cost, no duplex printing, inconsistent quality for print jobs, HP ink cartridges only
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|Pros||Small size, good graphic and photo quality for its price class||Sturdy, well-built, awesome interface, strong all-around performance||Mulptiple connectivity options, compact and small size, great operating cost with a moderate initial purchase price||Compact design, good printing speed and quality||Decent photo quality, small size and lightweight, decent text quality|
|Cons||Expensive operating cost, no duplex printing, inconsistent quality for print jobs, HP ink cartridges only||Lacks duplex scanning, proprietary ink only||Mediocre photo, graphic, text quality, display screen, and user interface||Very limited connectivity (no WiFi or Ethernet and it doesn't come with a USB cable)||No display screen, difficult to troubleshoot, costly to maintain, sluggish printing speeds|
|Bottom Line||A simple, small printer that excels at photos, but is costly to operate||A strong all-around printer where photo and graphic printing, cost efficiency, user interface, and print speed all score high||A cost efficient printer that makes a great pick for casual home use but isn't the best option for high quality document or photo needs||This printer does a stellar job at high-speed monochrome document printing, but lacks connectivity options, making it less versatile and convenient||Don't be fooled by the low purchase price - this printer does a decent job, but maintenance comes at a cost|
|Rating Categories||HP DeskJet 4155e||Epson Workforce Pro...||Brother MFC-J4335DW||Brother HL-L2300D||Canon Pixma MG3620|
|Text Quality (25%)|
|Operating Cost (25%)|
|Ease of Use (20%)|
|Graphics and Photos (15%)|
|Printing Speed (15%)|
|Specs||HP DeskJet 4155e||Epson Workforce Pro...||Brother MFC-J4335DW||Brother HL-L2300D||Canon Pixma MG3620|
|Type||All-In-One Inkjet||All-In-One Inkjet||All-In-One Inkjet||Laser||All-In-One Inkjet|
|Capabilities||Print, Scan, Copy, Fax||Print, Scan||Print, Scan, Copy, Fax||Print, Scan, Copy|
|Resolution (Black)||1200 x 1200||4800 x 2400||Not Available||2400 x 600||600 x 600|
|Resolution (Color)||4800 x 1200||4800 x 2400||1200 × 2400||2400 x 600||4800 x 1200|
|Supported Paper Sizes||Letter, Legal, 4" x 6", 5" x 7", 8" x 10", No. 10 envelopes||3.5" x 5", 4" x 6", 5" x 7", 8" x 10", Letter, Legal, A4, A6, Half Letter, Executive, User-definable (3.5" — 47.2" L), Oficio 9; 8.5" x 13"; Mexico Oficio||Letter, A4, Legal, Mexico Legal, India Legal, Folio, Executive, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4" x 6")/(10 x 15 cm), Photo L (3.5" x 5")/(9 x 13 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm)||Letter, Legal, Executive, A4, A5, A6, B5, B6||4" x 6", 5" x 7", Letter, Legal, No. 10 envelopes|
|Dimensions (excludes extensions)||16.9" x 13.1" x 7.9"||16.7" x 15.3" x 10.9"||17.1" x 14.2" x 7.1"||14.0" x 14.2" x 7.2"||17.7" x 12.0" x 6.0"|
|Paper Handling Input (sheets)||60||250||150||250||100|
|Monthly Duty Cycle||1,000||33,000||30,000||10,000||Not Available|
|2-Sided Printing||Yes (Manually)||Yes||Yes||Yes||Yes|
|Ink Cost per Ream: B/W||$66.63||$28.56||$5.50||$16.66||$52.75|
|Ink Cost per Ream: Color||$84.95||$13.40||$7.83||Not Available||$69.42|
|Estimated Lifetime Cost of Ownership||$1,155||$605||$250||$385||$950|
|Claimed Pages Per Minute||20||25 (Black) / 12 (Color)||20||27||8|
|Measured Pages per Minute: Single-Sided B/W||8||10||11||22||5|
|Connectivity||1 Wireless 802.11a/b/g/n with Bluetooth® 4.2; 1 Hi-Speed USB 2.0||WiFi, Ethernet, USB 2.0||WiFi, Ethernet, USB 2.0||USB 2.0 (No wireless connection)||Hi-Speed USB PictBridge (Wireless LAN)10 Wireless LAN (IEEE 802.11b/g/n)|
|Operating System Compatability||Windows 11, Windows 10, Windows 7, MacOS 10.12 Sierra, MacOS 10.14 Mojave, MacOS 10.15 Catalina, MacOS 11 Big Sur, Chrome OS||Windows 10, Windows 8, 8.1 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Windows Vista (32-bit, 64-bit), Windows Server 2003 SP27 — Windows Server 20197, Mac OS X 10.6.8 — macOS 10.15.x8||Linux, macOS (12), macOS (11), macOS (10.15), macOS (10.14), Windows 11, Windows 10, Windows 8.1, Windows 7 SP1, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008||Windows Server 2008 R2, MacOS X, Mac OS 10.7.x, Mac OS 10.8.x, Mac OS10.9.x, Windows XP, Windows Home Edition, Windows XP Professional||Windows 10, Windows 8, Windows 8.1, Windows 7, Windows 7 SP1, Windows Vista SP1, Vista SP2, Windows XP SP3 32-bit, Mac OS® X v10.7.5 - 10.10|
|Google Cloud Print||Yes||Yes||Yes||No||Yes|
Our Analysis and Test Results
The HP Deskjet 4155e is a bit of a conundrum. It does score highly with most metrics that we tested, particularly excelling at photo printing, but its excessive operating costs and general operating errors make it hard to recommend. Keep in mind that this machine cannot print duplex documents. It's very high photo quality coupled with its low initial purchase price does make it stand out from the pack, and if you don't print very often, this may not be a bad option.
The HP Deskjet 4155e performed pretty well quality-wise but made some errors that resulted in a reduced score. When performing our black and white quality test, the 4155e misprinted the first line of a few pages, with text being faint or missing part of letters. Otherwise, the text quality was quite good, with sharp, crisp character resolution.
If it weren't for the printing errors, the 4155e would have scored a point higher in this metric, tying it with some higher-performing printers in our lineup.
The HP Deskjet 4155e operating costs are pretty insane, landing it the worst score of any printer that we tested. Every 120 pages of monochrome prints will cost you $16, or $66.63 per ream. Color prints will set you back $84.95 per ream. For reference, the next most expensive printer to operate in our lineup costs $20 less per color ream.
With such high ink costs and because you have to replace ink so frequently with the 4155e, its estimated 3-year lifetime cost comes in at a whopping $1,095. If you purchase this printer and print an average of 2,500 pages per year, you'll be buying the printer again ten times over after three years of ownership.
Ease of Use
The 4155e performed pretty well overall in this metric but is limited by its small display screen. The initial setup is quite simple and is aided by the support of a mobile app, and although slow, we found the app and HP's website quite easy to navigate and helpful.
The 4155e has a tiny display to indicate ink levels, paper loads, WiFi status, etc. It makes pleasant noises to indicate when print jobs are complete and ink cartridge replacements are simple. The biggest drawback here is its lack of duplex printing. Overall, a strong performance for such an (initially) affordable machine.
The 4155e had a surprisingly good performance in this metric. The high-resolution prints had great texture and color, and the resulting image was discernible and sharp. If you look closely, there was some very faint striping in parts of the image, but not so much as to detract from it. Business graphics were solid, with good color display, sharp text, with the occasional very faint striping (again, not terribly noticeable). The overall resolution was very sharp, and the color quality was vibrant, again with very faint striping on darker colored subjects.
While not perfect, the 4155e demonstrated very strong photo a graphic printing prowess in our testing and directly competed in this metric with some of the award winners in our lineup. It would've scored quite high overall if it weren't for the 4155e's excessive operating costs.
Other than being a printer that has no duplex printing ability and some minor errors, the 4155e performed decently in our speed testing. During our mixed photo and text document test, the 4155e occasionally would partially cut headers on each page (the topmost portion of letters was missing). Otherwise, the text appeared crisp with some faint striping with images with black backgrounds.
Full-page images are printed in about 30 seconds, with simplex documents printed in about 2 minutes and 16 seconds. Again, this printer cannot print duplex documents, so we did not score it against the others that could. Potential buyers just need to be aware of this limitation when considering it against other printers.
Should You Buy the HP DeskJet 4155e?
At a glance, the 4155e doesn't look like a bad buy: low purchase price, high-quality photo prints, compact size, decent all-around performance. However, our testing revealed that its operating costs negate any cost savings you might be thinking you're getting by purchasing such an inexpensive printer. That said, if you're someone who doesn't print often, but when you do, you want photo (and other) prints to be high quality, and you don't need duplex printing ability, the 4155e is an OK option.
What Other Printers Should You Consider?
Ultimately, the HP Deskjet 4155e is hard to recommend to anyone outside of the casual printer user who wants high-quality photo prints. Options like the Epson Workforce Pro WF-4820 present a much lower operating cost while still producing high-quality photographs. Similarly, the award-winning Canon Color imageCLASS MF741Cdw offers top-quality performance but at a much higher price point.
— Alex Hocevar-Smith and Genaveve Bradshaw
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