Reviews You Can Rely On

Fitbit Ionic Review

While Fitbit's first foray into smartwatches is promising, it has a long way to go to claim the top spot
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Fitbit Ionic Review (The Fitbit Ionic.)
The Fitbit Ionic.
Credit: Jenna Ammerman
Price:  $250 List
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Manufacturer:   Fitbit
David Wise
By David Wise ⋅ Senior Review Editor  ⋅  November 28, 2017
Contributions From: Austin Palmer
58
OVERALL
SCORE
  • Ease of Use - 30% 5.0
  • Smart Functions - 20% 4.0
  • Display - 20% 7.0
  • Fitness Impact - 15% 6.0
  • Battery Life - 15% 8.0

Our Verdict

Finally joining the smartwatch foray, Fitbit augments its existing lineup of fitness trackers with the Fitbit Ionic. Unfortunately, while this product does have potential, its current performance feels a little stunted, and it delivered a somewhat lackluster performance in our tests. This model does have an excellent battery life and a great display, but is quite sparse when it comes to smart functions or fitness impact — a bit of a surprise from a company that made its name on its fitness trackers. All in all, the Fitbit Ionic may one day claim the title of the top smartwatch, but it has plenty of work to do to get there.
REASONS TO BUY
Great battery life
Good display
REASONS TO AVOID
Limited smart functions
A little harder to use

Our Analysis and Test Results

Scoring right in the middle of the pack, the Fitbit Ionic delivered an overall lackluster performance. While we didn't dislike it, it still paled in comparison to the Editors' Choice award winners. The Ionic scored a few points less than the LG Watch Sport, the Editors' Choice award winner for Android users and well below the Apple Watch Series 3 and the Samsung Gear S3, the top two models of our tests. The Ionic scores slightly higher than the original watch from Huawei and is priced comparably and much better than our Best Buy award winner, but costs about $70 more.

fitbit ionic - there is no bezel or crown to assist in navigating menus.
There is no bezel or crown to assist in navigating menus.
Credit: Jenna Ammerman

Ease of Use


This watch doesn't have a physical interface method, like a rotating bezel or crown for navigating menus, but it does have a decently responsive touchscreen. There was hardly ever a delay when moving between menus, but it felt slightly slower than the Apple Watch.

It is very easy to swap wristbands, with the straps popping in and out. It is pretty easy to plug in the Ionic to charge, but it is prone to accidentally disconnecting when it is slightly jostled. The Ionic earned some bonus points for being water resistant for up to 50 meters, but this watch doesn't have the ability to take screenshots of the display. However, this feature may become available at a later time.

fitbit ionic - fitbit is making its way into smart watches with the ionic.
Fitbit is making its way into smart watches with the Ionic.
Credit: Jenna Ammerman

Smart Functions


Out of our sample set of apps to test compatibility, the Ionic was the only one fully compatible with Strava. It showed an ETA for compatibility with Uber, but no actual functionality. While the app compatibility of the Ionic should hopefully expand in the future, for now at least, it is quite limited and severely hurts its score in this metric.

fitbit ionic - the ionic is equipped with fitbit pay.
The Ionic is equipped with Fitbit Pay.
Credit: Jenna Ammerman

This model doesn't have any standalone cellular connectivity, but it has a dedicated GPS module and the ability to pay for items with Fitbit Pay. It also offers some bare-bones music controls, but lacks the ability to make or receive phone calls on the device.

fitbit ionic - the ionic has a brilliant display, but can be hard to read in direct...
The Ionic has a brilliant display, but can be hard to read in direct sunlight.
Credit: Jenna Ammerman

Display


The screen quality of the Ionic is exceptionally high, matching that of the Gear S3 and the Gear Sport, only being outmatched by the Apple Watch Series 2 and Series 3. The display is 348x250, though it is a little hard to read the text in bright sunlight.

fitbit ionic - you can setup the display to be always on or auto adjust brightness.
You can setup the display to be always on or auto adjust brightness.
Credit: Jenna Ammerman

However, it is very easy to read in darker conditions and features both an always-on and automatic brightness adjust modes.

fitbit ionic - the ionic has many preset workout options.
The Ionic has many preset workout options.
Credit: Jenna Ammerman

Fitness Impact


We found the step counter on the Ionic to be quite accurate, only deviating from the true manual count by about 1.8%, or 57 steps over a mile-long walk.

fitbit ionic - the ionic is accurate at counting steps.
The Ionic is accurate at counting steps.
Credit: Jenna Ammerman

However, we weren't the biggest fans of the heart rate monitor on the Ionic. Its measurement felt very erratic to us and somewhat inconsistent with the chest strap heart rate monitor we compared it to — exhibiting a discrepancy of over 20 bpm at one point while on a short walk.

The Ionic has a handful of different activities that can be tracked, including running, treadmill, swimming, cycling, weights, intervals, and a generic workout, with a handful of pertinent stats displayed for each workout. These include distance, duration, average and maximum speed, average and maximum heart rate, estimated calories burned, and elevation.

fitbit ionic - the ionic tracks distance as well as estimated calories burned.
The Ionic tracks distance as well as estimated calories burned.
Credit: Jenna Ammerman

This watch also tracks the number of flights of stairs climbed each day.

fitbit ionic - the ionic has great battery life.
The Ionic has great battery life.
Credit: Jenna Ammerman

Battery Life


This watch lasted for an amazing 96 hours of normal use in our tests before dying, outperforming the next closest watch by close to a full day. It also charges quite quickly, only taking about 45 minutes to reach 50% and a little over two hours to completely top off the battery.

Value


The Ionic is a bit on the pricey side relative to its performance, so it isn't necessarily a great pick when shopping on a budget.

Conclusion


While the Ionic shows plenty of promise, it has plenty to improve on before it can claim an award. With limited app compatibility and a sparse set of smart functions, it feels much more like a fitness tracker than a true smartwatch.

David Wise and Austin Palmer