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Panasonic KX-TGF382M Review

Has plenty of features and a great battery life, but at the cost of sound quality
Panasonic KX-TGF382M
Credit: Panasonic
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Price:   $100 List | $94 at Amazon
Pros:  Great battery life, wired handset on base
Cons:  Expensive, Average sound quality
Manufacturer:   Panasonic
By David Wise and Austin Palmer  ⋅  Oct 25, 2016
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62
OVERALL
SCORE


RANKED
#5 of 10
  • Sound Quality - 30% 5
  • Range - 25% 6
  • Ease of Use - 20% 6
  • Features - 15% 8
  • Battery Life - 10% 8

Our Verdict

The Panasonic KX-TGF382M had strong scores when it came to battery life and features in our test, but no other standout scores when compared to the other models that we evaluated. This phone ranked in the middle of the pack of phones we reviewed, and with the second highest MSRP of all the phones we looked at, we would recommend considering other models before purchasing this one. This phone does have a high enough score in battery life to take notice, but nothing particularly stood out.

Compare to Similar Products

 
Panasonic KX-TGF382M
Awards  Editors' Choice Award Editors' Choice Award Top Pick Award  
Price $100 List
$93.54 at Amazon
$65 List
$59.95 at Amazon
$70 List
$46.99 at Amazon
$90 List
$82.36 at Amazon
$70 List
Overall Score Sort Icon
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Star Rating
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Pros Great battery life, wired handset on baseVery easy to use, great sound quality, solid battery lifeExceptional range performance, good sound qualityExceptional range, great sound quality, best for linking to cell phonesExcellent range, tons of features
Cons Expensive, Average sound qualityLittle light on featuresPoor results in our battery test, sparse on featuresMediocre battery life, a little priceyUnimpressive battery life, sound quality could be better
Bottom Line Sacrifices sound quality for increased battery performance and featuresThis phone is a fantastic option if you want a bare-bones product that is easy to use with impressive sound quality and rangeEarning one of the top scores overall and particularly impressing us with its range, we highly recommend this VTech phone to anyone who wants the bestPerforming exceptionally well overall, the TL96273 distinguishes itself as being the best bet if you want to use Link-to-CellThe KX-TGE432 is a great phone but couldn’t quite match the overall performance of our best phones
Rating Categories Panasonic KX-TGF382M AT&T CL82207 VTech DS6621-2 AT&T TL96273 Panasonic KX-TGE432
Sound Quality (30%)
5
8
8
7
6
Range (25%)
6
7
9
8
8
Ease Of Use (20%)
6
7
6
6
7
Features (15%)
8
4
4
6
7
Battery Life (10%)
8
7
3
5
4
Specs Panasonic KX-TGF382M AT&T CL82207 VTech DS6621-2 AT&T TL96273 Panasonic KX-TGE432
Link - to - Cell Yes No Yes Yes No
Caller ID Yes Yes Yes Yes Yes
Caller ID announce Yes Yes No Yes Yes
Unobstructed Range Test 840 ft. 840 ft. 840 ft. 840 ft. 840 ft.
Obstructed Range Test 260 ft. 300 ft. 390 ft. 300 ft. 350 ft.
Call Waiting Yes Yes Yes Yes Yes
Call block Up to 250 Smart Call Blocker* Up to 20 with a subscription Dial *60 Up to 250
Expandable Handsets Up to 6 Up to 12 Up to 5 Up to 12 Up to 6
Corded (phone) Base Yes No No No No
Speaker Phone on Base Yes No No Yes No
Speaker Phone on Handset Yes Yes Yes Yes Yes
Phone Book Capacity 3000 50 1000 200 (6000 cell entries) 100
Speed Dial Yes Yes No No Yes
Redial Yes; 5 Last 10 Numbers Last 10 Numbers Last 10 Numbers Yes
Wall mountable Yes Yes Yes Yes Yes
Mute Yes Yes Yes Yes Yes
Hold Yes No No Yes Yes
Any Key answer Yes Yes Yes Yes Yes
Push to talk (PTT) No Yes No Yes No
Backlit display Yes Yes Yes Yes Yes
Eco Mode Yes Yes Yes Yes Yes
Silent/Quiet Mode Yes Yes No Yes No
Voice Command No No No No No
HD Audio w/ equalizer No Yes Yes Yes No
Lighted Keypad Yes Yes Yes Yes Yes
Optional Belt Clip Yes No No No Yes
Headset Jack Yes No No No Yes
Additional Lines No No No No No
RoHS Compliant Yes Yes Yes Yes Yes
Answering Machine Yes Yes Yes Yes Yes

Our Analysis and Test Results

Performance Comparison


The TGF-382M handset on its charging base.
The TGF-382M handset on its charging base.
Credit: Kat Elliott

Sound Quality


Sound quality is an extremely important attribute when it comes to cordless phones, and earned the highest weighting of our rating metrics, making up 30% of the total score. Our panel of listeners rated a message left by each handset, and determined scores off of that. This model earned a 6 out of 10, with our panel noting that it was on the quieter side compared with the other phones we tested, as well at noticing that there was some background static. Below you can hear a clip comparing this phone's sound quality in our test to one of the top scoring phones.

Range


This phone did acceptable in our range tests, scoring above average with a 6 out of 10. It stayed consistent throughout the tests, performing well on the open range test as well as the obstructed test. When it came to open range, this model remained understandable with 840' between the base and the handset in a clear line of sight.


For an obstructed range test, we left the main base inside the house and carried the handset outside and as far down the street as we could. This forced the signal to go through 5-6 walls as it traveled to the base. This model performed well, making it 260' before the signal started to cut out.

Ease of Use


This cordless phone model was relatively easy to use, earning a 6 out of 10 in our tests. This phone has a really bright display in contrast with its dimmer, orange backlit buttons. This sharp contrast actually makes it hard on the eyes when using in a dark environment.

The handset for this model was able to be read at 6' away, but it was a little more difficult than the other models of Panasonic phones that we tested.

The TGF-382M handset 6' away from the camera. This model was a...
The TGF-382M handset 6' away from the camera. This model was a little more difficult to read than the other Panasonic models, but still decently legible at a distance.
Credit: Kat Elliott

This model allows for any key answer when receiving a call, but does not add hyphens when dialing a number, making it easy to get lost when dialing out to place a call. This model has a handset locator feature, allowing you to select which handset(s) to page. We measured the locating tone to be 57.2 dBa at 6' away from the handset. This phone makes it extremely easy to block calls, with a physical button you can press to block a call when the phone is ringing. It was significantly harder to store phone numbers in the phonebook, requiring you to navigate through the 2nd set of menus, and assign a group for each stored phone number. It is possible to put this phone into a quiet or do not disturb mode, it is just somewhat hidden through three menus.

It is easy to connect this model to a mobile device, but we found it to be complicated to dial out and set up texts after connecting.

Features



This phone is rich in features, earning an 8 out of 10 in our scores. The KX-TGF382M can host up to 6 handsets, in addition to the corded handset on the main base.

The main base of the TGF-382M by Panasonic, featuring a wired handset.
The main base of the TGF-382M by Panasonic, featuring a wired handset.
Credit: Kat Elliott

This phone also has the ability to run off a battery backup in the case of a power outage where the phone lines are still functioning but main power is out. You can block up to 250 numbers, and store up to 3000. The main base has a corded handset, as well as an integrated answering machine. This phone can act as an intercom system, and permits hands free operation with the addition of a belt and headset jack on each handset.

Battery Life


This phone did well on the battery life test, lasting for 13 hours and 39 minutes, earning it a score of 8 out of 10. The handset began flashing the low battery indicator at 12 hours and 30 minutes into our talk time test, as well as beeped to indicate that charging was necessary. 8 minutes later, it indicated to charge for 7 hours, but made it an additional hour before the battery completely died. This model has a manufacturer claimed standby time of 9 days.

Value


This model does not have fantastic value, based on our tests. It was the second most expensive of all the phones we looked at, while scoring solidly in the middle.

Conclusion


This cordless phone was an alright phone, scoring well in battery life and features, but that's about it. We would recommend looking at one of the other phones we reviewed, unless your primary focus is blocking calls. The most noticeable feature that separated this phone from the pack was the ease of blocking calls, so if you are the type of person that blocks more calls than they make, then this is the phone for you.

David Wise and Austin Palmer